Last updated: March 5, 2023
Introduction
At Nima® Gluten Sensor, Gluten Detector (“Nima“, “we“, “us“, or “our“), we respect the privacy of our users (“you” or “your”). This Privacy Policy explains how we collect, use, and disclose information from you when you visit our website https://nimasensors.shop (the “Site“) or purchase and use our Nima Sensor product (the “Product“).
Please take a moment to read this Privacy Policy carefully. If you have any questions about this Policy, please contact us at [email protected].
Information We Collect
Information you provide directly to us. When you create an account, purchase a Product, contact us via email or our contact form, participate in an online survey, sign up for our newsletter list, request customer support, or otherwise communicate with us, we may collect information such as your name, email address, mailing address, phone number, payment information, age, and any other information you choose to provide.
Information we collect automatically. When you visit our Site, we may automatically collect information about your device and your activities using tracking technologies like cookies, web beacons, pixels, log files, and local storage. This information may include your IP address, device identifiers, browser type, operating system, referring URLs, information on actions taken or interactions with our Site, and dates and times of visits. We may collect this information passively using cookies, web beacons, and similar technologies, as well as actively through our chat and support features. We may combine this data with other information we collect about you.
Information from external sources. We may receive information about you from external sources, such as shipping providers to fulfill orders and process returns, payment processors like Stripe to process payments, or social media platforms if you interact with our pages or content. We may combine this information with the other information we have collected about you.
Information collected by the Product. When you use our Product to test your food, we collect and analyze information about the food sample and the test results. This information is stored locally on the Product and transmitted to our mobile app when you sync. It does not contain any personal identifiable information about you, but is used in the aggregate to improve and refine our products and services.
How We Use Information
We may use your information for the following purposes:
- Provide, maintain, improve, and develop our Site, Products, and services
- Process orders and returns, bill and ship to you, and communicate with you about your orders
- Send you technical notices, product updates, security alerts, administrative messages, and support or marketing communications
- Provide customer service and respond to your requests, questions, and feedback
- Communicate with you about new products, services, promotions, rewards, upcoming events, and other news about Nima
- Analyze trends, usage, and activities in connection with our Site and Products
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Personalize and optimize your experience on our Site and Products
- Carry out any other purpose described to you at the time the information was collected
- With your consent, send you surveys and marketing communications
- For any other purpose disclosed to you at the time we collect the information
- For any other purpose authorized by applicable law
How We Share Information
We will not share, sell, rent, or trade your personal information with any third parties without your consent, except in the following circumstances:
- With third party service providers working on our behalf who have agreed to confidentiality restrictions, such as payment processors, shipping companies, marketing partners, and customer support vendors. These third parties are authorized to use your information only to perform services for us.
- When required by law, such as to comply with a subpoena or court order.
- To investigate and defend against third party claims or allegations.
- To protect our rights, property, safety, or security, or that of third parties or the public.
- In case of a merger, asset sale, or other corporate change, we may transfer or share your information with the acquiring company.
- With your consent or at your request and direction.
- In an aggregated and/or de-identified form that does not reasonably identify you.
We may share non-personal information publicly and with third parties such as publishers, advertisers, and affiliated websites.
Third Party Sites and Services
Our Site and services may contain links to or integrations with third party websites, apps, and services. We are not responsible for the privacy practices of these third parties. We encourage you to read their applicable privacy policies before providing them with any information.
Security of Your Information
We take reasonable administrative, physical, and electronic measures designed to protect your information from unauthorized access, disclosure, use, alteration, destruction, and loss. However, no security safeguards are 100% secure, so we cannot guarantee the absolute security of your information.
Your Choices and Rights
You may exercise certain rights regarding your personal information as permitted by applicable law. These rights include:
- Access – You may have the right to access, review, and request a copy of your personal information held by us.
- Change or Delete – You may request that we change, update, or fix your information that you believe is inaccurate, incomplete, or outdated. You may also request that we delete personal information about you.
- Restrict or Object – You may have the right to restrict or object to certain processing of your information, such as direct marketing.
- Portability – In some cases, you may have the right to request that we provide certain information to you or a third party in a commonly used, machine readable format.
- Complain – You have the right to file a complaint with us or with the applicable supervisory authority.
- Opt-Out of Promotional Communications – You may opt-out of receiving promotional communications from us by using the unsubscribe link in emails, changing your communication preferences in your account, or contacting us.
To exercise your rights, please contact us using the information in the “Contact Us” section below. We will review and comply with your request if required by applicable law. If you make a request, we may require specific information from you to verify your identity for security purposes. We reserve the right to charge an appropriate fee as permitted by law to process certain requests if they are excessive, repetitive, unfounded, or require disproportionate technical effort.
Children’s Privacy
Our services are not intended for use by children under 16 years of age. If we learn we have collected personal information from a child under 16 without parental consent, we will take steps to delete such information as soon as possible. Please contact us if you believe we may have information about a child under 16.
Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. If we make material changes, we will notify you by updating the date of this Privacy Policy and posting it on the Site. If required by law, we will also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via email or another manner through the Services. Any modifications become effective immediately upon posting or as otherwise stated in the notification.
Your continued use of our Site or Products following the effectiveness of any modifications to this Privacy Policy constitutes acceptance of those modifications. We encourage you to review this Privacy Policy periodically to stay up to date about our privacy practices.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Nima® Gluten Sensor, Gluten Detector
[email protected]
Privacy Policy Key Terms
Do Not Track: Our Services do not respond to your browser’s Do Not Track request. We do not engage in targeted advertising nor share your personal information.
Cookies and Local Storage: We may use session cookies (that last until you close your browser) and local storage (that lasts until you clear browser cache and history) to maintain logged in status and preferences. You can disable cookies through your browser settings but some features may not work properly without cookies.
Data retention: We retain your personal information for as long as reasonably necessary for legal requirements and our business operations. We may securely delete data at any time and as required by law.
Data transfers: Your information, including personal information, may be transferred to — and maintained on — servers located outside of your state, province, country, or other governmental jurisdiction where the privacy laws may differ from your jurisdiction.
Marketing permissions: You can opt-out of non-essential marketing emails by following the unsubscribe link or changing your preferences in your account. As required by law, we will still send you service related communications.
California Privacy Rights: California residents may request a list of personal information shared for direct marketing purposes in the prior year. You may exercise this right twice per year free of charge.
GDPR: EU individuals have rights under the GDPR like access and deletion. We adhere to the GDPR framework as required by law.
CCPA: We do not sell California resident personal information and have safeguards to protect your data. You have privacy rights under the CCPA law.